HIGH TIDE — SCROLL
AI FOR SUSSEX HOSPITALITY, PUBS & TOURISM

Fewer late-night admin hours.
More time on your guests.

We set up booking assistants, review automation, and demand forecasting for Sussex hotels, guesthouses, restaurants, pubs, bars and tour operators — built around the real coastal season, not a generic rollout.

Start with a health check See what we build
THE CHALLENGE

Sussex hospitality runs on tight teams and huge seasonal swings

£5bn
contributed to the Sussex economy each year by tourism, supporting over 74,000 local jobs — from hotels to the corner pub
60%+
of a small hospitality team's week can go on admin — bookings, emails, and review replies
3–4×
typical demand swing between quiet winter months and peak summer season

Sources: Experience Sussex Report; Sussex SME operations research, 2026

OUR SOLUTION

Three AI systems, built for how Sussex hospitality actually runs

No IT department required. Everything is set up, tested, and handed over in plain English.

B

Bookings & Guest Chat

An AI assistant that answers guest questions and takes bookings, table reservations, or event enquiries on your website, WhatsApp, or Facebook — day or night.

RESPONDS IN SECONDS
R

Reviews & Reputation

Drafts on-brand replies to every review across Google, TripAdvisor, and Booking.com — from a guesthouse write-up to a Friday-night pub review — so nothing goes unanswered.

NOTHING LEFT UNREPLIED
S

Seasonal Demand Planning

Forecasts your busy and quiet periods — match days, bank holidays, beer gardens in summer — so staffing, pricing, and marketing spend flex with real demand.

BUILT AROUND THE SEASON
HOW IT WORKS

From first call to a running system in under a month

1

AI Health Check

A one-day audit of your bookings, guest comms, and review process. You get a written action plan.

2

Core Setup

We build and connect your chatbot and review-response tools, and train your team to use them.

3

Seasonal Prep

Before your peak season, we tune the system for the surge in enquiries and bookings.

4

Ongoing Support

Monthly check-ins, updates, and optimisation — so the system keeps improving with your business.

INVESTMENT

Simple tiers, built around your season

 

Starter

AI Health Check
£450–£650
one-off
  • 1-day audit
  • Quick-win recommendations
  • Written action plan
MOST POPULAR

Launch

Core Setup
£1,500–£3,000
one-off
  • Booking & guest chat AI
  • Review response automation
  • Staff training session
 

Grow

Managed Retainer
£300–£600
per month
  • Ongoing tool management
  • Monthly optimisation
  • Seasonal surge prep
 

Partner

Full Service
£800–£1,500
per month
  • Everything in Grow
  • Demand forecasting
  • Multi-property support
WHY COASTLINE AI

Local knowledge, not a generic AI reseller

✓

Built for Sussex seasonality

We plan around the real coastal calendar — summer surges, shoulder seasons, and quiet winters — not a generic rollout schedule.

✓

No tech background required

Plain-English setup and training, designed for owner-operators and small teams, not IT departments.

✓

Fixed scope, transparent pricing

You know the cost and timeline upfront. No open-ended consulting hours.

✓

On the ground locally

In-person setup and workshops across West and East Sussex, backed by remote support year-round.

"Every £1 spent locally returns £1.76 to the Sussex economy — versus 36p when it leaves the area."

— New Economics Foundation / LM3 Online, local spend research

Working with an AI partner based in Sussex keeps that value local — while giving you the same tools the big chains use.